Bundaberg and District Chamber of Commerce president Dion Taylor’s personal gripe is when you’re forced to speak with a computer.
Bundaberg and District Chamber of Commerce president Dion Taylor’s personal gripe is when you’re forced to speak with a computer. Max Fleet

Survey lists popular irritations

EVERYBODY has their own pet gripe – that seemingly small annoyance that makes you want to throw something at a wall.

For Bundaberg and District Chamber of Commerce president Dion Taylor, it is those electronic voices that answer so many phone calls to companies these days.

“My personal gripe is when you phone a firm and you don't get to speak to a person,” he said.

“There's no direct contact.”

Mr Taylor said through the chamber he often heard complaints from people about Sunday trading.

“Do we or don't we do it?” he said.

“We often have visitors to the area who can't believe how little is open in Bundaberg on a Sunday.”

Consumer group Choice brought the issue to life this week when it released the results of a survey of its members on what their biggest gripes were.

Top of the list were hidden fees, problems returning faulty goods and sitting on hold only to be connected to a robotic telephone voice.

Tailgating was the most common complaint that was not consumer related.

The full list of 32 irritations included inappropriate use of mobile phones, telemarketers, cigarette butt litter, supermarket grocery prices and very slow drivers.

Noisy neighbours rated higher than traffic jams and lack of parking spaces.

Bella Hall rated her biggest gripe as telemarketers, “especially ones who don't speak English, and they're not even in Australia”.

Beau Forrest and Tahne Seymour said they were annoyed there were no late buses to outlying areas such as Burnett Heads.

What's your biggest gripe? Leave a comment below.



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