Matthew Drane, in the D2K boardroom, is ready for work.
Matthew Drane, in the D2K boardroom, is ready for work. Mike Knott

Revamp drives office

TECHNOLOGY company D2K CEO Matthew Drane says its new-look office is a symbol of the revamping of the whole business model.

Mr Drane said what he called the "agile office" was a concept that allowed the free flow of information in the company.

"It means our people can work anywhere, anytime," he said.

"The office has been redesigned so it's a place where staff can collaborate and share ideas.

"It's not a place where they come in and be chained to the desk - it means wherever a staff member is, that is where they are working."

Mr Drane said the new look to the office was modelled on airline lounges, with information boards and TVs presenting crucial information to make sure the company's clients were looked after.

"If your computer is not working you want to know why and when the issue is going to be resolved," he said.

"We're bringing back the feeling of telling people what's going on in technology, rather than just doing technology for technology's sake."

Mr Drane said the new business model brought information to the front and allowed the company's staff members to be the best they could be.

"There's a tight framework around customer service standards," he said.

"It gives all my staff the opportunity to serve clients better, rather than being hamstrung by the idea they have to go into the office to do their work."

Mr Drane said companies that had similar models to theirs included Microsoft and Google.

"At Microsoft staff have no assigned computers," he said.

"This allows for more flexibility in the workplace."

Mr Drane said D2K was a long-term participant in the Bundaberg technology market, after being established in 1995.

D2K in Bundaberg is the overall umbrella organisation, but the company also has interests in Brisbane, Hervey Bay, Maryborough, Gladstone and Townsville.



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