The Place Hairdressing owner Kira-Lee Cramer finds this time of year frustrating when prom-queens make bookings and fail to show up.
The Place Hairdressing owner Kira-Lee Cramer finds this time of year frustrating when prom-queens make bookings and fail to show up. Max Fleet

Prom no-shows a proper pain

FOR some of the city's hairdressers, the prom time of year is the wrong time of year.

Not due to fussy clients, but the beauty queens who book their hair and make-up appointments then fail to turn up.

The Place hairdressing salon owner Kira-Lee Cramer said the salon experienced the same problem each year during the prom season.

"They just don't turn up," she said.

"We have some really gorgeous prom girls that do make their appointments, but every year we get at least one that doesn't."

On Tuesday, Miss Cramer had one of her hairdressers start early especially for a teenager's prom appointment, who had been in the previous week for a hair and make-up trial.

"A girl had done her trial and said she would pay for it the next week - and she never turned up," she said.

Several attempts were made to contact the girl, who hung up on the salon's staff with each call, leaving the salon with a wasted booking and $85 out of pocket.

"We don't have a problem with the cancelling, just give us some time," she said.

But Miss Cramer is not the only salon owner pulling her hair out over the far from courteous behaviour.

Another CBD salon, whose owner wished to remain anonymous, said prom no-shows not only cost the salon money, but inconvenienced other loyal customers who could have had the booking.

"People have no common courtesy at all," she said.

The woman believed part of the problem may be that girls came for their trial and, if they were not 100% with it, they were a no-show for the real thing.

"That's what gets them to chop and change (appointments) a bit," she said.

The hairdresser said the salon was thinking about introducing a deposit system to stop it from happening - as was Miss Cramer, who already charges a deposit for weddings.

"From now on, we're going to do proms too," Miss Cramer said.



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