Passengers hail new app for taxis
A NEW iPhone app that has arrived in Bundaberg had Kelsey Dahl excited yesterday.
The app means taxi passengers in Bundaberg can now use their iPhones, Android phones and Windows Phone 7 devices to call taxis when they are on a night out.
Miss Dahl yesterday said she would definitely use something like that.
"It lets you know how close the taxi is to picking you up," she said.
"You don't have to stand in a queue outside a hotel.
"Sometimes you can be there for hours."
The new app, goCatch, is free.
The co-founder of goCatch, Andrew Campbell, said the company was really excited Bundaberg taxi drivers had begun using the app.
He said it demonstrated drivers were intent on providing the best possible customer service.
"Safety is also improved for drivers and passengers, especially when compared with catching taxis late at night on the street," he said.
"Details of the passenger and the driver for each job are kept by goCatch for future reference, which is great for lost property issues as well."
Mr Campbell said the app was good for drivers too, providing extra jobs and reducing the "dead running" that occurred when drivers did not have a passenger in their car.
Driver Matt Barrett, who has started using goCatch, said when a potential passenger called for a taxi the request appeared on the screen of the driver's iPhone.
The driver could then accept or reject the job.
He said it made it easier to find passengers.
"If someone calls in to the cab company and orders a taxi and then they start walking, you often can't find them," he said.
"But with goCatch there's a GPS co-ordinate, so you can see where they are."
The app was developed by an Australian software company that had received grant funding and support from the government of NSW.
It launched on June 23 last year and has been in use in Sydney, Melbourne and Brisbane. It is also being used in Singapore and as far away as Zagreb in Croatia.
HOW IT WORKS
- Passengers can see the taxi drivers in their vicinity on a map, then click on a taxi icon to see the driver's name and rating
- If you have favourite drivers, you can see if they are out and about
- If not, you can pick a driver based on how the community of passengers has rated each of them out of five stars
goCatch can be downloaded free from the iTunes App Store, the Android Marketplace and the Windows Phone 7 Marketplace.