Optus boosts Bundaberg mobile reliability and data speeds

BUNDABERG Optus customers will be able to enjoy a faster and more reliable experience thanks to enhancements rolled out in the past year.

Optus says these network enhancements have expanded 4G data coverage, increased data download speeds, improved mobile voice call quality and introduced WiFi calling for Optus customers across the Bundaberg area, with more plans to improve network coverage and reliability still to come.

Optus managing director of networks Dennis Wong said Bundaberg was one of the hundreds of regional Australian towns enjoying the benefits of Optus' superfast 4G Plus network, which now reaches close to 90% of the Australian population.

"Our 4G roll out in the Bundaberg area using 700Mhz spectrum, which provides enhanced indoor data coverage, means Optus customers with compatible phones can enjoy superfast downloads, browsing and streaming both indoors and out and about.

"Some of the areas covered by the 4G Plus network include Buxton, Elliott Heads, Branyan and Sharon. It can also benefit Optus 3G customers as it helps free up network capacity as more people hop onto 4G."

Mr Wong said as well as better 4G coverage, Optus also recently upgraded 4G speeds in Bundaberg and selected areas with the latest LTE Advanced technologies.

"With these latest upgrades, data hungry customers with the need for speed could enjoy even faster data downloads in selected Bundaberg suburbs.," he said.

"To benefit, customers will need to use a device featuring our 'even faster speeds on 4G Plus' badge. And with the NBN available in some parts of Bundaberg, now is a great time to consider bundling your mobile, landline and broadband services with the one provider."

Mr Wong said Optus mobile voice call quality had also improved with the introduction of 3G High Definition (HD) voice technology earlier this year, which provides sharper and clearer audio for Optus to Optus mobile calls using HD Voice compatible devices.

"3G HD Voice improves the voice call experience by providing better sound quality and less background noise - it's as if the person you're talking to on the phone is in the same room as you," Mr Wong said.

In August, Optus also introduced the WiFi Talk app which allows Optus customers users to make or receive calls or send and receive text messages on their smartphone via a WiFi connection in areas with limited mobile coverage.

"As the first Australian telco to launch WiFi calling, Optus is providing customers with an innovative way to stay connected via a WiFi access point if mobile coverage is limited when indoors at home or in public places, such as shopping centres," he said.

"The app uses your existing Optus mobile number, so people calling or texting you don't need to have the app or do anything differently."

Additional new mobile sites are being planned by Optus, including at Alloway, Avoca, Bundaberg Airport and Gooburrum.

Mr Wong said last financial year, Optus invested more than $1.5 billion in its mobile network, including acquiring new spectrum, expanding 4G coverage, boosting network capacity and turning on new towers.

"These improvements are part of our commitment to Optus customers in Bundaberg and ensuring we bring more mobile choice and competition to regional Australia," Mr Wong said.

"Our substantial investment means even more customers will be able to benefit from faster mobile internet, more reliable coverage and improved voice call quality."



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