A FORMER Bundaberg Hospital emergency department nurse is feeling frustrated and ignored after waiting almost three years for a report on her 64 complaints about the facility.
Christine Cameron first made the complaints in 2007 and has been waiting for investigations to take place.
In November last year, the Queensland Health Ethical Standards Unit released an interim report about the complaints but is still yet to produce a final report.
“It has just been complete denial,” Mrs Cameron said.
Her complaints include a mentally ill woman being tied to a chair for a weekend, a toddler being abused by a doctor and junior doctors being unsupervised and unable to perform procedures such as taking blood.
“It has been nearly three years after they were initially reported. I shouldn't still be trying to get justice for these patients,” she said.
Mrs Cameron said she wanted an indication her complaints had been taken seriously.
“I've gotten pretty frustrated that nothing has been done — you feel like you are the only one fighting to get good health care,” she said.
Sunshine Coast-Wide Bay Health Service District northern cluster manager Beth Norton said Mrs Cameron had made a number of “evocative” claims in recent years.
“Several internal investigations, several independent investigations, reviews by the HQCC, CMC and the Medical Board have previously found that only five out of 64 claims had any foundation,” she said.
“The outcome of those investigations have all been communicated to (Mrs Cameron), who has subsequently complained about the conduct of the CMC.”
Ms Norton said the alleged assault on a baby had been investigated and dismissed.
“Notwithstanding that very few of her previous claims were upheld, QH is thoroughly investigating (further claims),” she said.
Ms Norton said the outcomes would be made public when investigations were complete.