Bianca O’Reilly and partner David Hamilton are fed up after nearly missing out on an important medical appointment due to a hospital mix-up.
Bianca O’Reilly and partner David Hamilton are fed up after nearly missing out on an important medical appointment due to a hospital mix-up. Scottie Simmonds

Mum: get me to the hospital, now

A CRUCIAL medical appointment that will determine whether South Kolan mum Bianca O'Reilly will ever walk again was almost at risk of not happening, after a date bungle by a Brisbane hospital just days before it was scheduled.

Ms O'Reilly has been waiting to have elective surgery on two ruptured neck discs and remains paralysed until the procedure, which she hopes will take place after a specialist appointment at the Royal Brisbane and Women's Hospital (RBWH) today.

Her partner, David Hamilton, said Bundaberg Hospital had arranged flights for the pair for last night which had them arriving in Brisbane well before Ms O'Reilly's appointment.

"We got a call at 4.30pm last Friday (from RBWH), saying they had made a mistake and Bianca had to be down by 3pm yesterday," he said.

"Everything had been set in stone - we had flights and accommodation all booked.

"It was just a total balls-up."

The couple feared Ms O'Reilly would miss her appointment completely due to the hospital's mix-up.

"If we missed that appointment, Bianca couldn't get another one until May," he said.

But just hours before their flight last night, the hospital confirmed the appointment would be at the original time of 9.30am today.

However, the drama did not end there.

"We were told yesterday that Bianca has to stay another night because of the anaesthesia for her MRI scan," he said.

"It's hospital policy that you can't fly on the same day as the procedure - but nobody told us that."

Mr Hamilton said their flights home tonight would have to be cancelled and rescheduled for tomorrow, as well as an extra night's accommodation - an added expense the couple can't afford.

"I've had to get an advance payment from Centrelink (to cover the cost)," he said.

"It's like (RBWH) doesn't want us to turn up."

The NewsMail contacted the hospital, but due to patient confidentiality, the hospital would not respond to claims it misinformed the couple and bungled the appointment day.



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