More than 600 Ergon Energy customers at Agnes Water are without power this morning.
More than 600 Ergon Energy customers at Agnes Water are without power this morning. Ergon Energy

'At risk': Why hundreds had power switched off today in region

UPDATE 3.10pm:

THE Agnes Water region returned to the dark ages today, spending more than three hours without power.

Maintenance work to "at risk" Ergon Energy equipment including poles and cross arms sparked the power outage for 642 of its customers between 8am - 11.30am.

Despite some residents complaining on social media of a lack of notice for the outage, an Ergon Energy spokesperson said the company had mailed notices to affected customers ten days ago.

But for some it came as a shock and residents took to the Agnes Water/1770 Community Facebook page after their power was switched off.

Some said they received notices in the mail, while others said they were unaware of the planned 3.5 hour power outage.

The Ergon Energy spokesman said the maintenance work was part of a routine inspection of poles, cross arms and equipment that were at risk of failing in the coming months and years unless repaired or replaced.

The equipment was flagged during a routine inspection earlier this year.

"A number of the works required to undertake this preventative maintenance can be done safely only by de-energising the network, so to minimise the inconvenience to customers, these works are being done simultaneously during today's outage," the spokesman said.

"Ergon has adopted this approach involving inspections and then preventative maintenance where required across regional Queensland for more than a decade.

"It has been successful in reducing the number and duration of unplanned power supply interruptions affecting customers, particularly during storm season."

The company thanked its customers for their patience.

Earlier 9.30am:

MORE than 600 Agnes Water Ergon Energy customers won't be switching on the lights or the fans until after 11.30am today.

According to Ergon Energy's outage finder, there are 642 Agnes Water and Seventeen Seventy customers affected by today's maintenance work in the region.

Their power supply was switched off at 8am, and is expected to be switched back on at 11.30am.

Ergon Energy's outages finder details the planned outage at Agnes Water and Seventeen Seventy.

"The loss of supply is to allow maintenance to the electricity network," the outage notice reads.

Ergon Energy crews are reportedly working on-site.



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