MARISSA Johnson is appalled no one stopped to help her after she slipped on water and hit her head in Sugarland Shoppingtown.
"People were just walking past me like it was nothing," she said.
"I thought to myself, what a rotten society we live in. I'm laying here hurt and people are walking past me."
The incident happened the eve of Mother's Day and Ms Johnson's daughter Bella-Rose Ross wanted to take her mum shopping for a special present.
The pair went from shop to shop browsing gifts among the busy shoppers on a similar mission.
"We were walking down near Donut King, I went for a slide on some water," she said.
"It wasn't just a splash of water, this was a big puddle.
"There were no signs or no warnings about 'water here' or 'wet area here' there was none of that."
All of a sudden, in what Ms Johnson described as the blink of an eye she came crashing to the ground.
"I was just merely walking along and the next minute bang, oh my God," she said.
"It was like my life flashed so fast in front of me.
"My front foot went out from under me and I thought I broke my hip and my back.
"I was practically knocked out there. I hit my head on the concrete."
Ms Johnson said she was paralysed by the pain and could not move.
I don't know whether it was because I was a black lady. Would they have done the same thing if I was a white lady?
"My little girl got very upset and she said mum, 'I should go and get an ambulance'," she said.
"I said, 'Just go and get the security guard up near the toilet'."
As her daughter went to find help, Ms Johnson was left alone, lying on the ground.
"I think I was on that floor for about 10, 15 minutes or it could have been longer."
Ms Johnson was appalled no one stopped to help her.
A Stockland spokesman said he had spoken to Sugarland Shoppingtown centre manager Peter Cocking and got a "full rundown" on the event.
"The lady is alleged to have slipped and fallen," the spokesman said.
The spokesman said Ms Johnson's claim that no one stopped to help her was "totally contrary to what happened".
"Basically, she was with her daughter and she asked to be left on the floor, she said she had some pain in her back," he said.
"Our security guard was on site within a minute of the lady falling and attended her the whole time.
"Our security guard immediately called the ambulance service and stayed with her until the ambulance service arrived."
The spokesman said in a situation where someone had slipped and fallen and had two people with them, it was "a bit unrealistic to expect other people to stop".
But Ms Johnson said she was referring to the time she was without anyone.
"There's about 50 or more people in the shops, people walking backwards and forwards past you," she said.
"I don't know whether it was because I was a black lady. Would they have done the same thing if I was a white lady?"