BUNDABERG Regional Council has been forced to apologise after a video was posted on Facebook apparently showing council officers letting a dog out of its front yard and closing the gate on it.
The video provoked a storm of criticism on social media.
The officers were conducting a dog registration survey in the region. In the video the dog is shown greeting the council officers at the gate.
One of them pats the dog and it walks past him and out the gate.
The officer looks down the road after it and then apparently walks back into the yard and closes the gate.
The video has attracted thousands of hits on Facebook.
But council health and regulatory services spokesman Wayne Honor said what the footage did not show was two members of the inspection team chasing the dog and returning it to its yard.
Cr Honor said there was a third officer present who was not seen in the video and he and another officer caught the animal.
The council has apologised to the dog's owner for its escape.
"The dog is now safe back in the hands of its owner," he said.
Mayor Mal Forman said the council was carrying out the dog registration survey under State Government legislation.
"I believe we are doing this in an appropriate and correct way," he said.
Cr Forman said there was a third party contracted by the council to do the survey and the workers had been inducted and trained.
Cr Honor said the escape of the dog was an unfortunate mistake.
The council was reinducting the people conducting the survey on the council's behalf.