Coral Cove man is upset with Jayco
A CORAL Cove man is fuming after he says LED lights installed in his Jayco caravan were disrupting his TV signal.
A communication technician by trade, Phil Shapcott said when he switched on the Narva LED lights that are fitted to his Jayco Discovery caravan it interfered with signals from Channels 7, ABC and 10.
"I discovered the fault about six months ago," he said.
"The problem is in the VHF range with Channel 7 being wiped out totally and Channels 2 and 10 seriously affected.
"When you lower the roof of the caravan which in simple terms means I am bringing the antenna closer to the light source which is fixed to the side of the van it gets worse."
Mr Shapcott said that the lights generated a 200 MHz frequency and the power supplies within the lights lacked a noise filter.
"The lights are multi-voltage lights so that you can put them into trucks, buses caravans and the light will fit all situations so they range from 9 volts to 33 volts," he said.
"Narva sent me a light with a fixed voltage of 12 volts for the awning light and that fixes the problem."
"I want Jayco to admit the problem is with the LED lights and jump on board with the manufacturers to rectify the situation."
A Narva spokesman said it had supplied Mr Shapcott with an alternative awning lamp to the original unit fitted to the van in an effort to cure the interference problem.
"It is our belief that the original lamp fitted utilised 9 - 33V switch mode technology and was wired in a less than ideal way, with the possibility of a fault under the panels causing interference with the TV antenna," he said.
"Due to a caravan being built from the inside out, it is near impossible to resolve issues like this without dismantling the van.
"The question that remains however is not knowing how the van was wired originally, it was very much a trial and error based on info passed on from Phil and on speculation on our side."
The spokesman said the company had not come across this issue with any Jayco vans in the past.
The NewsMail sent questions to Jayco but did not receive a reply before deadline.