CLASSICS: Karen and Hayden Ford and Kate Stallan at E-Time, soon to be the last video store in Bundaberg.
CLASSICS: Karen and Hayden Ford and Kate Stallan at E-Time, soon to be the last video store in Bundaberg. Eliza Goetze

Bundy's last DVD store holding the fort

TAKING on a video store in this day and age is a move that might seem a little off-script, but for Karen Ford it has become a labour of love.

Having owned the commercial space on Targo St, formerly a Civic Video, she took it on and renamed the business in 2015.

"It fell in our laps really,” she said, but for her and her staff, including son Hayden, providing old fashioned customer service has become a source of pride.

"There's a kind of customer service you can get in a video store that you can't get from a DVD booth.

"I love it. It's a great working environment, really fun.

"We get a lot of regular customers and a lot of characters.”

The collection of movies runs into the thousands.

The team all agree that like vinyl records and film photography, there is still a place for the physical movie format.

"People like walking in and picking up a DVD in their hands,” manager Kate Stallan said.

"It's very different to what it used to be, but we have people coming in saying 'Please don't close down',” Karen said.

CUSTOMER SERVICE:  Karen and Hayden Ford and Kate Stallan at Targo St video store E-Time.
CUSTOMER SERVICE: Karen and Hayden Ford and Kate Stallan at Targo St video store E-Time. Eliza Goetze

With the closure of Blockbuster on Maryborough St, and Leading Edge before that, E-Time are now the only video store left in Bundaberg.

"We're very excited to be the only ones,” Karen said.

"Business has definitely picked up, especially on weekends, and on $1 Tuesday it's crazy.”

The only other challenge is debt collection - "it is a big problem”, Karen said.

They have a debt collection service, so if you can't be bothered taking back that DVD, you might want to think twice.



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