Healthy waiting times at hospital

RECENT figures show waiting times at Bundaberg Hospital’s emergency department have decreased.

Sunshine Coast-Wide Bay Health Service District northern cluster manager Beth Norton said patients in the least urgent category were seen on average within 24 minutes while urgent cases were seen within a minute of arrival.

“Patients who turned up to a GP without an appointment would be lucky to wait just 24 minutes,” Ms Norton said.

The new figures show that in December last year 72% of imminently life-threatening cases were seen to within the recommended time compared to 55% in July 2009.

Ms Norton said a number of improvements had led to the success.

“Queensland Health has a number of strategies in place when emergency department presentations increase dramatically over a short period of time including alert systems to let the other clinical areas in the hospital know of the surge, as well as re-allocating staff, and ensuring discharges are completed in a timely manner,” she said.



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