Carol Halkett feels she has been ignored by the Building Services Authority.Photo: Max Fleet bsa0303b
Carol Halkett feels she has been ignored by the Building Services Authority.Photo: Max Fleet bsa0303b

BSA tribunal leaves home to rot

CAROL Halkett’s Coral Cove home looks perfect from the front door.

But shonky building work has left the relocated two-storey Queenslander riddled with damp and rot, and streaked with rust from faulty nails.

And its owner is at her wits’ end trying to get the Building Services Authority (BSA) to authorise repairs that will cost hundreds of thousands of dollars.

“The damp is causing rot, you can smell it all throughout the house,” Ms Halkett said.

“Three walls of my house will need to be replaced, and I dread to think what other damage we will uncover.”

Despite the BSA agreeing to Ms Halkett’s claim to repair the work in October 2007, the builder lodged an objection, and the matter was referred to the Queensland Civil and Administrative Tribunal.

More than two years later Ms Halkett is not only still waiting for her repairs, she has also uncovered further faults — incorrect nails, which have rusted, were used on the exterior.

But again, the builder disputed the BSA’s ruling, and Ms Halkett fears she could be left waiting even longer.

“I’m at the mercy of the BSA — if I get the repairs done myself, it will void my insurance,” she said.

Member for Burnett Rob Messenger said this was further proof the BSA was poorly managed.

“Carol is but one of the many victims not only of shonky builders but also of the BSA,” he said.

BSA general manager Ian Jennings said the builder was entitled to review BSA’s direction during the tribunal.

“The builder has also applied for a stay of the scope which prevents an insurance payment under the Queensland Home Warranty Scheme,” Mr Jennings said.

He said no evidence had been provided to warrant a request to expedite the tribunal hearing, or seek an order for the work to be carried out urgently.



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