Blooming good assistance
BEING friendly can go a long way, Kristy Leigh Devitt learnt this when she was awarded the Chamber of Commerce Customer Service Award for 2009 on Tuesday.
Miss Devitt is a hairdresser at Sunflowers Hair Beauty and Tanning and won the customer service award in April after being nominated by her co-workers.
She was surprised when she became the overall winner at the chamber’s Christmas Breakfast this week.
“I was nervous as anything,” she said.
“It was a big surprise, but it was so nerve wracking waiting there.”
Miss Devitt said the congratulations had been flowing in with calls from customers and flowers.
“People think it’s great,” she said.
“I’ll be getting a lot of congratulations I think. My mum was so stoked.”
The bubbly hairdresser has been working at Sunflowers for more than four years and said she had learnt plenty in her time there.
“I really want to thank the girls I work with, Kylie and Lea, I have learnt everything from them, including some customer service,” Miss Devitt said.
“It really comes with the job though, good customer service is something you have to do like being polite.”
Chamber judging panel member Trish Mears said Miss Devitt stood out from the crowd when making the decision.
“We were just so impressed with the way she handles customers,” Ms Mears said.
“There were lots of worthy winners of the year, but she really stood out.”
Ms Mears said Miss Devitt was initially nominated for offering to pick up an elderly customer who couldn’t get into the shop, she then continued to drive the customer to and from the salon whenever she needed.
“That really shows that she goes above and beyond,” Ms Mears said.
“The judges were unanimous that she was deserving. Customer service can really make a difference for someone’s business and people like Kristy Leigh are a big asset to them.”