Bank job anniversary
WHEN she applied for a job with the then Agricultural Bank 25 years ago, Pauline Nicolson little thought she would still be with the company today.
Ms Nicolson, who was raised on a dairy, beef and cane farm, has lived in the Bundaberg area all her life.
She answered a job advertisement in the NewsMail in 1986 for an administrative assistant role at the bank and hasn't looked back.
Now Suncorp Bank Bundaberg Business Centre agribusiness manager, Ms Nicolson, is celebrating a quarter of a century on the job.
Passionate about agribusiness, Ms Nicolson worked her way up from administrative assistant to operations manager, then senior loans officer, before getting the job of agribusiness manager.
Ms Nicolson said while many of the bank's operational policies and procedures had changed over the years, strong customer service had always remained at the forefront.
"I'm proud to work for Suncorp Bank, where we pride ourselves on the personal connections we make with our valued customers every day," she said.
"I've known many of my customers since the very beginning, and I go to great lengths to ensure we always come up with the best financial solutions for them."
Ms Nicolson said while it had been quite a challenging year for many of her customers, she was able to assess their position and help them out.
The milestone comes as the bank approaches its 110th anniversary in 2012, having started operations as the Queensland Agricultural Bank in 1902, helping build agricultural communities and regional economies in central and western Queensland.
Suncorp Bank regional general manager for Central Queensland, Troy Constance, congratulated Ms Nicolson on her achievement.
"Pauline Nicolson is a real asset to Suncorp Bank," he said. "Her commitment and dedication to the bank, to her customers and to the Bundaberg community are to be applauded."