Amazing response after child misses bus to school

A TOOWOOMBA woman has expressed her gratitude after she received a message from TransLink.

The transport provider, which was slammed yesterday for late buses on the first day of its new transport network, was praised by the very thankful mother.

A TransLink employee noticed Kelly Candace Macgowan's son Drae had missed his bus and decided to wait with him for the next service.

"Hi Kelly, I am a TransLink employee, Drae missed his 8.17am bus to school so we are waiting with him at the Victoria St bus stop for the 8.55am bus," the message read.

"Just letting you know he will be late for school. Thank-you."




>> Everything you need to know about new bus network


Ms Macgowan said she was "very impressed" by the help TransLink gave her son.

TransLink introduced a new and improved bus network in Toowoomba yesterday.

There are now eight routes with more than 1150 services each week, an improvement of over 30% on the former network.


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Problems did emerge with the roll-out of the network and one of the first buses arrived 20 minutes late.

Commuter Thomas Coyne said a driver explained it was an issue with the buses.

TransLink has not responded to requests for comment regarding those issues.



Missed bus tragedy


Daniel Morcombe was 13 when he was abducted from the Sunshine Coast, Queensland, on 7 December2003.

He was abducted for an unofficial bus stop and the bus he was supposed to catch had broken down.

When a replacement bus arrived, he hailed the bus but it carried on without stopping.

On 13 March 2014 Brett Cowan was found guilty of the murder of Mr Morcombe.

His family have since campaigned on a number of issues including child cyber safety.

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