ABUSE ALLEGATIONS: Carinity CEO Jon Campbell says appropriate action was taken to rectify situation following a complaint about the management at Kepnock Grove.
ABUSE ALLEGATIONS: Carinity CEO Jon Campbell says appropriate action was taken to rectify situation following a complaint about the management at Kepnock Grove. Max Fleet

Aged care facility issues statement after abuse allegations

A BUNDBAERG aged care facility has issued a statement in response to an article in The Australian which claimed residents were subjected to abuse and neglect.

Carinity, formerly Queensland Baptist Care, runs Kepnock Grove and has confirmed two management staff ceased employment with the aged care provider following an internal investigation last December.

The statement by CEO Jon Campbell states Carinity acquired the Kepnock Grove facility in April 2013 and inherited the existing staff, clinical systems and management structure.

"On December 5, 2014 Carinity Head Office received a complaint regarding management at Kepnock Grove," he said.

"The complaint was taken seriously and a team of our most senior people commenced an investigation.

"The Team included our Executive Manager - Aged Care, the Regional Residential Manager, a Specialist Registered Nurse and Carinity's Care Governance Manager."

The statement detailed the investigation identified the complaints were legitimate and raised issues which were concerning, as they were not in keeping with Carinity's mission, vision and values.

"Consequently, the Kepnock Grove Manager ceased employment with Carinity on December 18 and all complaints were resolved to the satisfaction of the complainants on December 19.

"These changes were made public to staff, residents, relatives and relevant stakeholders. The regional manager with direct oversight of the Kepnock Grove facility has also left Carinity.

"We have referred both these individuals to the Office of the Health Ombudsman in Queensland.

"We are deeply sorry that these incidents occurred. Our residents, their families and our staff were happy that these issues were behind them until today's media report. It unfortunately only adds to their trauma to have these incidents replayed again in the public arena."

Mr Campbell also denied there was any cover up or that they halted the internal investigation.

"We categorically reject the allegation that Carinity has engaged in any sort of cover up," he said.

"We take our reporting obligations extremely seriously.

"When the allegations came to our attention we immediately commenced an investigation and during the course of that investigation we re-visited those obligations to ensure we were meeting our responsibilities."



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