News

The sneaky scam targeting businesses

No Caption
No Caption Matthew Deans

SCAMWATCH is warning Australian businesses to beware of an invoice email scam seeking payment re-direction.

The scam involves scammers pretending to be legitimate suppliers advising changes to payment arrangements. It may not be detected until the business is alerted by complaints from suppliers that payments were not received.

How these scams work

Scammers hack into vendor and/or supplier email accounts and obtain information such as customer lists, bank details and previous invoices.

Your business receives an email, supposedly from a vendor, requesting a wire transfer to a new or different bank account.

The scammers either disguise their email address or create a new address that looks nearly identical. The emails may be spoofed by adding, removing, or subtly changing characters in the email address which makes it difficult to identify the scammer's email from a legitimate address.

The email may look to be from a genuine supplier and often copy a business's logo and message format. It may also contain links to websites that are convincing fakes of the real company's homepage or links to the real homepage itself.

The scam email requests a change to usual billing arrangements and asks you to transfer money to a different account, usually by wire transfer.

The scam may not be detected until the business is alerted by complaints from legitimate suppliers that they have not received payment.

Protect yourself

Make yours a 'fraud-free' business - effective management procedures can go a long way towards preventing scams. Have a clearly defined process for verifying and paying accounts and invoices.

Consider a multi-person approval process for transactions over a certain dollar threshold.

Ensure your staff are aware of this scam and understand how it works so they can identify it, avoid it and report it.

Double check email addresses - scammers can create a new account which is very close to the real one; if you look closely you can usually spot the fake.

Don't seek verification via email - you may be simply responding to the scammer's email or scammers may have the capacity to intercept the email.

If you think a request is suspicious, telephone the business to seek verification of the email's authenticity.

Don't call any telephone number listed in the email; instead, use contact details that you already have on file for the business, or that you have sourced independently - for example, from a telephone directory.

Don't pay, give out or clarify any information about your business until you have looked into the matter further.

Check your IT systems for viruses or malware - always keep your computer security up-to-date with anti-virus and anti-spyware software and a good firewall.

Report

You can report scams to the ACCC via the Scamwatch report a scam page.

You should also spread the word to your colleagues.

More information

Scamwatch has further information about scams targeting businesses.

Stay one step ahead of scammers, follow @Scamwatch_gov (link is external) on Twitter.



Bush fire expected to burn for days near Biggenden

A bushfire has broken out near Biggenden

A bushfire has broken out in Biggenden

Mobile tourists flock to Bundaberg

Caravanners and campers spending an average $152 a night in our region.

Bundaberg is growing in popularity for caravanners and campers.

Third crash causes traffic delays

Two cars crashed at the intersection of Maryborough and Electra Streets.

Three crashes in one day has kept police busy

Local Partners

CMC Rocks faces fan backlash over date change, headliners

The 10th annual CMC Rocks festival will be headlined by The Dixie Chicks.

FANS are not happy about festival being pushed back by two weeks.

Kim Kardashian West attacked by man trying to kiss her bottom

Vitalii Sediuk targeted Gigi Hadid last week

Madonna poses naked in solidarity with Katy Perry

Madonna posted her own nude selfie on Instagram

Carlos Santana added to Bluesfest 2017 line up

Carlos Santana at Bluesfest 2013.

Calling all local black magic women

Disney to remake 'The Lion King', and it's live-action

The Lion King is coming back to movie theatres

And this time it's going to be live-action.

The Dixie Chicks to headline 2017 CMC Rocks festival

US country music group The Dixie Chicks.

ORGANISERS move festival dates to lock in US country music stars.

$40million hotel, shops development project for Mackay

Mt Pleasant hotel and retirement accommodation, proposed at 194-202 Malcomson St.

$40m development to take Mackay to 'the next level'

Developers boost confidence in Bundaberg property market

Slow and steady growth has always been Bundaberg’s way

Property 200m from ocean selling for just over $100K

BEACHCOMBER PARK: Work has started on a new $19.2 million development at Toogoom.

The estate's developer is offering huge discounts for early buyers.

UPDATE: Former rodeo champ's sale rained out, now back on

Larkhill local Ken Consiglio is having an auction of most of the things on his property.

'People kept showing up and we had to turn them away'

First stages of $25 million housing development underway

New development on Madsen Rd - The Springs.

The blocks of land are much bigger than usual

Couple build their own 'tiny house' for $45k

Holly Bowen and Oli Bucher built their "tiny house" themselves, only hiring a plumber and an electrician. Photo/supplied

The house, which is built on a trailer and can be towed.