News

Facebookers outraged over state of cakes

CAKE FAIL: Chloe Davis ordered this baby dinosaur cake but got something completely different.
CAKE FAIL: Chloe Davis ordered this baby dinosaur cake but got something completely different. Contributed

A NUMBER of Bundaberg residents are urging others to be cautious after finding out buying sweet treats on social media isn't always a piece of cake.

When Nicole Williams logged on to Facebook and found a woman advertising cake making and decorating services she jumped at the chance to give her daughters something special.

"This lady was posting cupcakes for sale on Bundaberg Classifieds and another classifieds page on Facebook," she said.

Ms Williams agreed to pay the woman, who ran a Facebook page, $50 for two sets of cupcakes before they were made.

But Ms Williams said when she opened the boxes and saw the Peppa Pig and Frozen themed cupcakes she was left in a state of shock.

"They were nothing like I wanted," she said.

"My youngest was crying at the snowman ones because it looked scary.

"I tasted one and it was very dry and stale - there's no way they could have been baked that morning.

"I was very, very disgusted with what I received."

Ms Williams said her complaints were dismissed and she never received a refund for the cakes.

"She just ignored me and said my kids ate them, which they didn't," she said.

"I won't buy a cake now unless it's from a bakery."

Cody Brown and partner Chloe Davis were also left with a bitter taste in their mouths after ordering a cake from the same Facebook page.

"Chloe went online to talk to this lady to see if she could make a cake for our brother-in-law," Mr Brown said.

"She sent her a picture back of what the cake looked like.

"It looked disgusting."

The dinosaur cake set the couple back $65 - an amount they were also asked to pay up-front.

However, they refused to collect the cake and demanded a refund.

"There was a bit of a fight over Facebook because she wasn't going to give the money back," Mr Brown said.

Ms Williams said after her experience, she was advising people to make sure they were buying from a reputable business.

"Don't just look and take people's word for it," she said.

"Don't give the money over before you get the product."

A spokesman for the Office of Fair Trading said the Australian Consumer Law applied to all sales, even those made by private parties on social media sites.

"If a person is selling something for money then those rules kick in regardless," he said.

"The products being sold must be of an acceptable quality and if they're not then that person is entitled to a refund or replacement."

He said if people were still unhappy with something they had bought on a social media site they could lodge a complaint with the Office of Fair Trading.

The NewsMail attempted to contact the person behind the Facebook page but requests to discuss the issue were left unanswered.

Topics:  cake, editors picks, facebook, office of fair trading



Diver's underwater encounter with Dougie the dugong

Dougie hangs out with diving crew

Get ready before it's too late Queensland

FLOODWATER: The Bruce Highway was closed at the southern entrance to Childers, just south of Butchers Road.

Queenslanders have been devastated by past storms.

Firies: Don't be the one to light a bushfire this weekend

Conditions are ripe for a fire disaster today and tomorrow.

Very high fire risk warning for Wide Bay, Burnett

Local Partners

10 of the worst wedding day disasters

Getting hitched without a hitch. That's the aim, right?

Trump's comments make light of statutory rape

Trevor Noah has gone to town on Donald Trump's sexism

Forza Horizon 3 review: Australia's never looked so good

Fancy racing a freight train?

Byron Bay, Gold Coast, Sunshine Coast, Twelve Apostles feature

Tommy goes home in emotional Bachelorette episode

The Bachelorette contestant Tommy Saggus.

BRISBANE bachelor hopes show will give him more confidence.

Kim Kardashian West wants restraining order against prankster

She was attacked by Vitalii Sediuk for the second time in two years

Beach-side real estate starts at $85k on Fraser Coast

HERVEY BAY REAL ESTATE: You can buy this townhouse in Scarness for under $300k.

Live your beach-living dream locally.

$40million hotel, shops development project for Mackay

Mt Pleasant hotel and retirement accommodation, proposed at 194-202 Malcomson St.

$40m development to take Mackay to 'the next level'

Developers boost confidence in Bundaberg property market

Slow and steady growth has always been Bundaberg’s way

Property 200m from ocean selling for just over $100K

BEACHCOMBER PARK: Work has started on a new $19.2 million development at Toogoom.

The estate's developer is offering huge discounts for early buyers.

UPDATE: Former rodeo champ's sale rained out, now back on

Larkhill local Ken Consiglio is having an auction of most of the things on his property.

'People kept showing up and we had to turn them away'

First stages of $25 million housing development underway

New development on Madsen Rd - The Springs.

The blocks of land are much bigger than usual