News

Hotline off the hook

Wired Solutions’ Joe Woznitza is not surprised the Wide Bay area has the highest number of complaints about digital TV in regional Queensland.
Wired Solutions’ Joe Woznitza is not surprised the Wide Bay area has the highest number of complaints about digital TV in regional Queensland. Mike Knott BUNREC

THE changeover to digital TV in the Wide Bay hasn't been met with the warmest of receptions, with the region lodging the most calls to the Digital Ready hotline of any area in regional Queensland.

It has been reported that of the 4702 calls made to the hotline since the changeover from analog on December 6, a whopping 1610 of those came from households in the Wide Bay.

This compares with the 1129 calls lodged in the Darling Downs, followed by 704 from Capricornia.

Of the total calls, 780 related to reception and how to tune into digital TV - and the Wide Bay once again recorded the highest number of people picking up the phone, making 248 of those calls.

Joe Woznitza, the owner of Wired AV in Bundaberg, said he wasn't surprised by the figures.

"The transmission we get at Mt Goonaneman does seem to have its fair share of problems," he said.

Mr Woznitza said his mobile business received, on average, about eight TV reception-related calls a week.

"Most of the time it will turn out to be something to do with the equipment at that address," he said.

The TV specialist believes people get confused with the differences between analog and digital transmission.

"The transmission is completely different - they are different frequencies," he said.

"You can't say just because analog was working okay, digital should be the same - it's not comparing apples with apples."

Although Mr Woznitza said it was sometimes the case there was a problem with transmission, "nine times out of 10" it was an issue with people's antenna or cabling.

"That's where those calls are coming from - people who haven't stopped to think it might be a problem at their end," he said.

Mr Woznitza said the changeover was "nowhere near as bad as people go on about".

"We had these issues when the system was analog," he said.

"It just manifested in a different way to digital."

The technician advised that if there was a persistent problem with a TV to call a professional out to have a look.

"If it's a one-off incident, there's probably nothing to worry about," he said.

Topics:  digital tv, hotline, queensland, wide bay




Stay Connected

Update your news preferences and get the latest news delivered to your inbox.

Flying-fox roost driving Gin Gin residents batty

SAFETY HAZARD: Bats roosting at Gaeta have destroyed trees and driven other native wildlife away, residents say.

“A a plague of wild animals takes precedence over human life”

Bundaberg's IWC medical centre takes out top national award

LEADERS: The IWC won the AGPAL National Award for Aboriginal Medical Service of the Year.

It's officially the best Aboriginal medical service in Australia

Teen in serious condition after single-vehicle crash

Initial investigation indicate at 9:40pm a car was travelling west on Maryborough - Biggenden Road when it left the road, rolling several times before coming to a stop.

Car has left the road and rolled in single-vehicle crash

Latest deals and offers

Own Sunshine Coast property? You’re about to make money

UP AND UP: Property owners are likely to win from rent and price increases but tenants and first home buyers might not be so happy. Photo: Brett Wortman / Sunshine Coast Daily

Good new for property owners, not so good for buyers and tenants.

Sale nears on last large block of land in Coolum

The 43.37ha property on South Coolum Rd has sold.

South Coolum Rd property to be land banked