News

Couple desperate to keep roof over their heads

PLEAD FOR HELP: Glenn Green is struggling to make ends meet after a motorcycle crash left his wife Rhiannon with severe injuries. They are desperately seeking help to repair the roof of their home, which was damaged during a recent storm. Photo: Max Fleet / NewsMail
PLEAD FOR HELP: Glenn Green is struggling to make ends meet after a motorcycle crash left his wife Rhiannon with severe injuries. They are desperately seeking help to repair the roof of their home, which was damaged during a recent storm. Photo: Max Fleet / NewsMail Max Fleet

"I AM lost. Part of it is the feeling of inadequacy because I can't support my family and the other part is frustration at the banks."

Those were the words of Bundaberg man Glenn Green who has been told he will lose the insurance from his home and possibly his mortgage if he and his family don't pay for roof repairs by October 27.

But it isn't as easy as handing over a cheque to a builder. Mr Green's wife Rhiannon was in a horrific motorbike accident in October last year which has put major strain on their financial status.

"I was on my bike and it T-boned a car. The fuel tank crushed my pelvis so I have a lot of pins and plates in there," Mrs Green said.

"I broke my left hip and I've got nerve damage which affects my leg. I ruptured my spleen and broke seven ribs. I fractured my arm and I also did damage to my bowels so I have a stoma now as well. I have a few operations left. It has been a long recover process."

Mr Green, who works on a casual basis so he can get his wife to and from medical appointments, said they enquired about an insurance claim through Commonwealth Bank in 2014 after the roof of their home was damaged in a storm.

"They sent an assessor out who then sent a builder out. We were then sent a letter to say that our claim had been denied," he said.

The Commonwealth Bank have now given the family until October 27 to fix their home or they will lose their insurance.

"Part of our mortgage requirements is that the house needs to be insured," Mrs Green said.

"I tried to ring the bank to see what our options are and explain to them that we are not in a financial position to get it done at the moment. They couldn't give us any other options."

A spokeswoman for Commonwealth Bank said for an insurance policy to be valid, a building must be properly maintained, having not been damaged directly or indirectly by wear and tear, lack of maintenance which includes rust, corrosion and deterioration.

"It is important to ensure that your property and its contents are well maintained in order for your insurance to be valid. It is also a good idea to have the property inspected for any maintenance issues at the time of purchase to prevent or mitigate loss that may be incurred," the spokeswoman said.

"These situations may occur if a property is not properly maintained and it's clear that any damage is as a result of a lack of maintenance."

The couple have had quotes for the roof repair work and are looking at paying between $6600 to $10,000.

"The accident has very quickly dried up all of our funds and resources so we just don't have any sort of reserves we can access to pay for roof repairs," Mrs Green said.

"We are waiting on the insurance claim from my accident but that won't come through for a while. I have to be in a stable position physically and emotionally and either back at work or deemed to not be able to return to work before that process even starts."

"So we will eventually have the money but right now, we are struggling."

The situation has left Mr and Mrs Green feeling completely lost and unsure of their future in an already hard time..

The couple are seeking help from any local business who are willing to do the work with payment to be made as soon as they get their insurance money through.

"We have a thousand dollars in tax that we are willing to put towards labour or materials now," Mrs Green said.

"If some business was able to say 'here is a new roof that is going to cost $10 000', I would sign a contract then and there to say we would pay them back as soon as we were financially able to. Right now, we just don't know what else to do or where to turn," Mr Green said.

Topics:  editors picks, home, insurance, roof




Stay Connected

Update your news preferences and get the latest news delivered to your inbox.

THE EXPERT: Stop judging working mothers

SUPER MUMS: Being a working mums comes down to perfecting time management.

"WORKING for money is all right; so is working because you want to.”

OPINION: How to prepare your child for day care

Your kids will love childcare, but it may take some adjusting.

GETTING your child ready for day care is vital.

MUMS' TOP 5: 'Musts' to have on your childcare checklist

SOME FALL SHORT: Organisations that train childcare workers will be subjected to extra audits.

SENDING your child off to day care can be daunting and confusing.

Health and nutrition with kids - how do you balance it?

HOW important is health and nutrition in your household?

Smack or no smack - where do you stand?

THE debate is reignited - is smacking acceptable?

Technology and kids: Do you ever cut their wi-fi?

Check out our new video series featuring mums having a chat

Arson suspected after blaze lights up The Hummock

Fire crews work to put out a fire on The Hummock

Fire crews work to put out fire on The Hummock

$1.8m boost for Baldwin Swamp cycle path

Flying along on his bike, Charlie Batterham loves the tracks at Baldwin Park Swamp. Photo: Scottie Simmonds bal2007c

It will link pathways at Baldwin Swamp with the Ring Road

How to make your home fire-safe for winter

RISK REDUCTION: Acting Inspector Gary Channells says permanent heaters – wood and fuel – need a yearly service.

Firie's top tips for reducing fire risk

Latest deals and offers

Car crashes into shop

White sedan crashes into shop on Walker St.

Hey Mumma, how important is me time for mums?

HEY MUMMA: Annika Warren with Pippa talks about 'How important is 'me-time' for mums?' Photo: Paul Donaldson / NewsMail

Anika Warren shares her view on how important is me time for mums?

Hey Mumma, which is better, private or public schools?

HEY MUMMA: Annika Warren with Pippa talks about 'Private versus public school - which is better and why?' Photo: Paul Donaldson / NewsMail

Anika Warren explains her view on which is better, private or public schools?

Three bedroom, 1100sqm block: Is this Qld's cheapest home?

BARGAIN BUY: Is this North Bundaberg property the cheapest home in Queensland?

Becoming a real estate mogul is all about risk and reward

PROPERTY BOOM: Coast prices set to skyrocket

Like other areas in south-east Queensland, the Sunshine Coast is at the start of the upturn on the property clock.

Values predicted to rise 25-33%